Final Review & Assessment

Lesson Overview



This lesson summarizes the Seven-Step Violator Contact and prepares officers to complete the required assessment.

Course Summary

Officers have learned:


  • Legal authority and limits
  • Risk assessment
  • The Seven-Step process
  • Documentation standards
  • Professional disengagement

Officer Acknowledgment

Completion of this course signifies:Rushing contact:



  • Poor communication
  • Escalating unnecessarily
  • Incomplete reporting

Assessment

Officers are expected to:


  • Represent the company professionally
  • Follow policy
  • Maintain composure under stress